Legal warning & privacy policy

1. GENERAL INFORMATION

In compliance with Law 34/2002 of 11 July 2002 on Information Society Services and Electronic Commerce (LSSI CE), we inform our users of the ownership details of this website:

Monaventura.com is the property of Monaventura Ecotours Pollensa, S.L.U., with CIF/NIF no.: B16572406 and registered office at: Plaça Vella, 8 Bajo, C.P. 07460 – Pollença (Illes Balears).

Its access and use implies acceptance of the conditions set out on this page. The contents and materials that appear on this website are provided for information purposes only. The owner reserves the right to update, modify or delete them at its convenience.

2. INTELLECTUAL PROPERTY AND USE OF THE CONTENTS

The contents of this website are the intellectual property of the owner or of third parties, and none of the exploitation rights over them may be understood to have been transferred to the user, beyond the strict and correct use.

The reproduction, except for private use, transformation, distribution and, in general, any other form of exploitation, by any procedure, of all or part of the contents of this website, as well as its design and the selection and form of presentation of the materials included in it, is forbidden, unless there is express authorisation from the owner and explicit reference is made to the ownership of the aforementioned rights.

3. DATA PROTECTION

The owner of the website shall be responsible for the processing of personal data provided through our forms and that these data are processed in accordance with Regulation (EU) 2016/679 of 27 April 2016 (GDPR).

In accordance with Organic Law 15/1999 of 13 December on the protection of personal data, we inform you that the personal data provided voluntarily when filling in our contact forms, by email or telephone, may be included confidentially in our database.

Likewise, by registering, you give your consent for us to use your personal data for the purpose of informing you about our services, respecting in all cases the Spanish legislation on data protection. In the event that we are interested in transferring your data to third parties, we undertake to obtain your prior consent, informing you of the purpose for which they will be used.

Under no circumstances will the data collected be shared with third parties or used for any kind of marketing campaign. To exercise your right of access, rectification, cancellation or opposition, please contact.

The owner explicitly undertakes to keep all data and information received from its users and/or clients through this website strictly confidential. Only the essential personal data will be requested. Said data will be processed exclusively for communication and/or procedures between the user and the owner, and under no circumstances will they be used for other purposes or passed on to third parties. The recording of common anonymous visitor data, such as browser or language, is collected solely for statistical purposes.

The personal data provided by users of this website will be processed in accordance with the provisions of Law 15/1999 on the Protection of Personal Data. They may form part of an automated file owned by the owner for its own purposes. In any case, the user has the right to information, rectification and cancellation of these data, by contacting the address that appears on our contact page.

Privacy Policy

The owner guarantees compliance with current legislation on the protection of personal data reflected in Organic Law 15/1999 of 13 December on the Protection of Personal Data and in Royal Decree 1720/2007 of 21 December, which approves the Regulation of Development of the LOPD and the General Data Protection Regulation (RGPD EU) 2016/679.

The personal data collected through the forms on this website are processed only by the company’s staff, who have adopted the appropriate security measures for the data provided and installed all the technical means and measures at their disposal to prevent the loss, misuse, alteration, unauthorised access and theft of the data provided to us.

Collection and processing of personal data

In view of the duty to inform our users about the collection of personal data that may be carried out through our website (for example, by sending e-mails or through the forms included), the owner shall be considered responsible for the data collected by the means described above.

The personal data received through our website is collected for the purpose of attending to the requests made by users, or for inclusion in the contact agenda, provision of services or management of the commercial relationship. In any case, this data will only be obtained in order to provide the service requested, or to be able to respond appropriately to the request for information made by the user.

If you have left a message through our contact forms, you may request to receive an export file of the personal data we hold, including any data you have provided to us. You may also request that we delete any personal data. This does not include any data that we are obliged to retain for administrative, legal or security purposes.

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor had visited the other website. These websites may collect data about you, use cookies, embed additional tracking from third parties or monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

For specific privacy issues you can contact us.

4.COOKIE POLICY

Use of cookies

In compliance with Law 34/2002 of 11 July 2002 on Information Society Services and Electronic Commerce, we inform you that we use our own and third-party cookies to ensure the correct functioning of the website and to facilitate and improve user browsing, for example, to remember the pages visited, preferences and viewing settings, or to offer each user information that may be of interest to them.

What are cookies?

Cookies are small text files that are stored on the user’s computer or device (mobile, tablet…) when accessing certain web pages or applications in order to collect anonymous data on browsing or to personalise the user’s experience. Practically all websites use cookies, as they are necessary for their operation.

Cookies allow, among other things, the collection of statistical information, facilitate certain technical functionalities, store and retrieve information about browsing habits or preferences of a user or their equipment and, depending on the information they contain, can be used to recognise the user. Cookies are stored on the computer or mobile device in order to identify the browser while interacting with a particular website or application. A website may set a cookie on your browser only if your browser preferences allow it.

Types of cookies

Technical cookies: these are used to help improve the quality of the services offered by a website, storing user preferences (e.g. language) or tracking trends.
Statistical cookies: these collect information on the date of the visit, the address and title of the web page visited, etc. The reports generated from this information are only statistical, giving information about browsing behaviour in an anonymous form.
Session cookies: these store information about the registered user (for example, the user name) so that it is not necessary to enter it on each page.
Analytical cookies: these are used to track the origin of the visits (for example, the search engine from which the website was reached), the search terms used, the time the user remains on the website or the number of times a particular page is visited.
Social networks: some websites may contain buttons to share content through social networks such as Facebook or Twitter. These services usually set one or more cookies when the user connects to their service, although we have no control over the configuration of these external cookies. Please consult the websites of these services for more information on their cookie use and management policy.

These are the own cookies we use:

Cookie Name Purpose
Sesión PHPSESSID This cookie is used by the PHP programming language to allow session variables to be stored on the web server. This cookie is essential for the functioning of the website.
Técnica ma_accept_cookies Cookie used to remember the user’s acceptance of the cookies policy.
Técnica wordpress_test_cookie Used by our content management system (WordPress) to check if the browser can accept cookies.
Técnica wordpress_[hash] Cookie used by our content manager (WordPress) to identify users connected to the administration area.
Técnica wordpress_logged_in_[hash]Cookie used by our content manager (WordPress) to identify users who have logged in with their account. Cookie used by our content manager (WordPress) to identify users who have logged in with their account.
Técnica pll_language Cookie used by our content manager (WordPress) to display the contents of the website in the language selected by the user.

Other third-party cookies:

Cookie Name Purpose
Analíticas __utma, __utmb, __utmc, __utmt, __utmz, __ga, __gat, __gid Used by Google Analytics to produce statistical reports on anonymous aspects such as how users find the website, how it is used (e.g. which pages have been visited, time spent, browser type, etc.). Further information. Google Analytics may store its cookies on servers located outside the European Union. Except where necessary for the operation of the system or where required by law, it undertakes not to share it with third parties. Google Inc. is a company that adheres to the Safe Harbour Agreement, which guarantees that all data transferred will be treated with a level of protection in accordance with European regulations. More information about Google Inc.: Uso de las cookies de Google Analytics en sitios web
Preferencias SSID, SIDCC, SID, SAPISID, OGPC, NID, HSID, PREF, CONSENT, APISID, 1P_JAR

Cookies used by Google.com (Gmail, Google Maps, Youtube, etc.) to verify user accounts, configuration preferences, management of access to services or other user preferences. These cookies are managed directly by Google.
Más información

Acceptance of cookies

On accessing this website, a notice will appear informing the user of the use of cookies and information about our cookie policy. By continuing to browse the site, you are deemed to accept the use of cookies. These cookies are always used anonymously, therefore they do not collect information that identifies the user.

In some cases it is necessary to install cookies so that the user’s browser remembers the decision not to accept them. Remember that you can change the configuration of cookies at any time by configuring your browser to accept or block them.

How to manage cookies

To change the configuration, block or delete these cookies, consult the configuration options of your browser. If you need help, you can visit these links: Chrome, Firefox, Internet Explorer, Safari.

If you have any doubts, queries or questions about our cookies policy, please do not hesitate to contact us via our contact page.