Booking conditions and cancellation policy

Before confirming a reservation, you must have been properly informed of the nature of the activity to be booked, minimum requirements (if any), booking conditions and cancellation policy.

BOOKING CONDITIONS

1. To make a reservation, we need the following INFORMATION
  • First name of group leader
  • Number of participants
  • Contact mobile phone with international code
  • E-mail address
  • Tour/Activity
  • Date of the tour/activity
Additional Information
  • Age: only if there are children in the group
  • Height and weight: only for water caving or canyoning
  • Shoe size: only for climbing
  • Important Information: diseases, allergies, people with disabilities, others
2. To confirm the reservation, it’s essential to make the PAYMENT of the total amount before the day of the tour
I want to pay by card I want to pay by bank transfer I want to pay in person

Once we received all the information and confirmed the payment, we’ll send you a booking confirmation via e-mail or deliver a physical receipt if paying in person at the store.

Remember that the tours have a maximum number of places and no reservation is considered confirmed until you have completed all the booking process and have received such confirmation from Món d’Aventura.

CANCELLATION POLICY

1. By the visitor Alternatives 2. By Món d’Aventura Alternatives
  • With more than 7 days in advance
  • With less than 7 days in advance
  • With less than 48 hours in advance

100% refund

50% refund

0% refund

  • Due to lack of participants
  • By adverse weather

Do an alternative tour

Postpone your tour

Cancel your reservation without cost

For any questions or more information, contact the reservation center of Món d’Aventura.